Refund Policy

All digital programs and courses (with the exception of stand-alone eBooks) have a 7-day no-risk guarantee.

RETREAT AND IN-PERSON TRAINING CANCELLATIONS

It is your responsibility to read and understand our cancellation policy before making a reservation for a retreat or in-person training.

Naturally, no one books with the intention of cancelling or postponing their retreat or training, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation. Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.

With most agencies, insurance must be purchased within 14 days of making your reservation.

GUEST CANCELLATION POLICY

If you cancel your trip, Soulwoman does not offer refunds for any reason. A portion of your payment may be used as credit for another retreat or training to be taken within two years of your original retreat date. We will gladly transfer your credit to another guest.

Depending on when you cancel, cancellation penalties may apply.

Fees are determined by the following schedule:

  • If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another Retreat.
  • If you cancel 60 – 89 days before your retreat start date, 75% of your payment may be applied to another Retreat. You will forfeit 25% of the price of your retreat.
  • If you cancel 15 – 59 days before your retreat start date, 40% of your payment may be applied to another Retreat. You will forfeit 60% of the price of your retreat.
  • If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.

Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early.  

SOULWOMAN RETREAT  OR TRAINING CANCELLATION POLICY

While we do not foresee that we'd ever have to cancel an event, if Soulwoman must cancel a booked retreat or training date for any reason, you may transfer your full payment to another retreat or in-person training, or you may request a refund of your payment to us, constituting a full settlement.

Soulwoman is not responsible for your expenses incurred in preparation for any cancelled retreat or training, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

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